Processing Time:
- Orders are processed and shipped within 3 business days after the order is placed. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods:
- We offer standard shipping options. Shipping carriers and methods may vary based on your location.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination. The shipping cost will be displayed at the checkout before you complete your purchase.
International Shipping:
- We currently do not offer international shipping.
Order Tracking:
- Once your order has been shipped, you will receive an email with tracking information. Please allow 3 days for the tracking information to update.
Delivery Time:
- Delivery times may vary based on your location and the shipping method selected. Please refer to the estimated delivery time provided at the checkout.
Delays:
- Popie Spices and Masala is not responsible for any delays caused by the shipping carrier or customs clearance.
Missing or Lost Packages:
- In the rare event that your package is missing or lost, please contact us at popiespices@gmail.com as soon as possible. We will work with the shipping carrier to locate your package.
Address Accuracy:
- It is the customer’s responsibility to provide an accurate and complete shipping address. Popie Spices and Masala is not responsible for orders shipped to incorrectly provided addresses.
Refused or Undeliverable Packages:
- If a package is refused or deemed undeliverable by the shipping carrier, the customer will be responsible for the cost of reshipping the package.
Contact Information:
- For any questions regarding our Shipping Policy, please contact us at popiespices@gmail.com